Mobile Strategy vs Mobility Strategy
I have been thinking about this difference the last few days. Some people use the terms interchangeably as if they mean the same thing. They don’t mean the same thing… I am still cementing my thoughts...
View ArticleThe Year of the Mobile Enterprise – 2012
I have always been excited by massive change. As a high school and undergraduate student I loved to read about historical turning points, revolutions, political upheavals … where things were turned...
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Mobility – it is not about what you think!
We sometimes forget about the one critical component in enterprise mobility; the one thing that allows the enterprise to be out there and extend itself beyond its four walls. Sorry… It is not the...
View ArticleValue and Experience in Enterprise Mobility
Value and experience are not mutually exclusive in enterprise mobility. These two can actually co-exist and live happily inside your organization and should both be of equal importance when you...
View ArticleMobile Customer Engagement: Some Initial Considerations
What does engagement truly mean? We talk about it a lot don’t we? It’s the buzz word. We can be sure to slide into every conversation if we drop the customer engagement key words. People make money...
View ArticleThree Simple Steps to Building an Enterprise Mobile Strategy
In the Enterprise we tend to over-complicate even the simplest of things. A simple process becomes convoluted, onerous and even unmanageable once the enterprise bureaucracy takes over. Let me give you...
View ArticleSimple Guide to your first Mobile Policies
Having a coherent set of mobile policies as early as possible will help you prevent headaches for your IT staff and confusion for your end users. Like anything else they are note that involved or...
View ArticleHappy New Year!
May 2013 be full of joy, blessings and abundance… and all of it while mobile!
View ArticleMobile Strategy Blog: Some Changes for 2013
Obviously this year I would like to blog more… much more! It becomes very difficult to do so in the midst of family life and work responsibilities. But what if I try and shorten my posts and not stress...
View ArticleTelco’s Key Differentiator
Customer Service and the potential in the customer relationship is the biggest asset Telecoms possess. Whether they effectively leverage this asset or not is still to be seen. When my local service...
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